• When possible, use an Ethernet connection when watching Live streams. Else, a Wi-Fi connection is preferred over cellular data connections (3G/4G/LTE).
  • A “high quality” internet connection is required. You will need at least a download speed of 3Mbps to live stream videos on standard quality. Live streaming in HD quality would require a higher Internet connection speed.

Wi-Fi Connection

  • If you are using Wi-Fi connection, limit the number of users connected to the same Wi-Fi connection. Your bandwidth will be shared among the devices and will significantly decrease the download speed.
  • We do not recommend watching live stream using public Wi-Fi on cafes, malls, etc. The connection is often too unreliable to view a live stream without interruption.
  • You can improve Wi-Fi connectivity at home, you may try the following:
    • Move your Wi-Fi router away from wireless devices such as cordless phones, microwave ovens, etc. to avoid wireless interference.
    • Place your router on an elevated area, preferably on top of a book shelf. This will help improve your reception.
    • Stay as close to the Wi-Fi router as possible. Barriers like walls or huge furniture can decrease the reception.